Urgent Guidance
Emergency & After-Hours
Use the right contact for the situation. When in doubt about safety, always call 911 first.
Dial 911 immediately for any situation involving an immediate threat to life or safety, including:
For a standard power outage, contact Amicalola Electric Membership Corporation (Amicalola EMC) — your electric provider. The POA does not manage electrical service.
If a power line is down and poses an immediate safety hazard, call 911 — do not call the POA office.
For urgent after-hours issues involving POA-maintained infrastructure that cannot wait until normal business hours, call the office and select the appropriate option. This includes:
Call and select the correct option for after-hours urgent infrastructure issues.
The following matters are not after-hours emergencies. Please contact the office during normal business hours or use PayHOA: